This policy describes the information for the terms and conditions for sell.
These Terms of Service ("Terms") govern your use of ebin and its related services (collectively referred to as the "Service"). By accessing or using the Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
1.1 Eligibility: You must be at least 13 years old to use this Service.
1.2 Registration: You may need to create an account to access certain features of the Service. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
2.1 Privacy Policy: Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand how we collect, use, and disclose your information.
3.1 Ownership: ebin owns all rights, title, and interest in and to the Service, including all intellectual property rights. You may not use our trademarks, logos, or content without our prior written consent.
4.1 Blacklisted Devices: We do not accept blacklisted devices based on IMEI.
4.2 Termination by You: You may stop using the Service at any time. You may choose to terminate the agreement by declining the final offer or requesting the return of your Device.
4.3 Termination by Us: We reserve the right to terminate the agreement if we determine that the Device's condition does not match the information provided.
5.1 Termination by Us: We reserve the right to suspend or terminate your access to the Service at any time, for any reason, without notice.
5.2 Device Condition: We reserve the right to change the value of the phone if the device does not meet the user-stated phone condition. Based on the actual condition of the device, ebin has the right to change the price of the estimated value of the device.
5.3 Order Accuracy: If the user makes a mistake with their order when selling their phone, it may take additional time to process the used device. The user must enter accurate information about their devices during the application form when submitting their order. If the order doesn't sound correct, we will ask the user to resubmit the order.
5.4 Device Inspection and Payment: Upon receiving your device, the refurbisher will have a maximum of 2 business days to inspect it and ensure that it aligns with the initial assessment. If the assessment matches the received device, the refurbisher will initiate the payment process immediately. You can expect to see the funds in your Zelle® and Venmo accounts within 3 to 6 business days.
5.5 Device Return Policy: Once the device is packaged and shipped by the end user, the user is not able to request for their device to be returned.
6.1 Device Description: You agree to provide accurate and complete information about the device's condition, including but not limited to its make, model, IMEI/Serial Number, and physical condition.
6.2 Accuracy: You must accurately describes the device's condition. Any inaccuracies may result in a revised offer or the return of the device.
7.1 Evaluation: Upon receiving your device, we will evaluate its condition based on the information provided.
7.2 Offer: We will provide you with an estimated price for the Device based on our evaluation. This offer is subject to change if the Device's condition does not match the information provided.
7.3 Acceptance: You have the option to accept or decline the estimated price.
7.4 Acceptance Period: You will have 7 days to accept or decline the offer. If you do not respond within this period, we will consider the offer declined.
8.1 Shipping Label: We will provide you with a prepaid shipping label via USPS for sending your Device to us.
8.2 Packaging: You are responsible for securely packaging the Device to prevent damage during transit.
8.3 Tracking: You are encouraged to use the provided tracking number to monitor the shipment's progress.
9.1 Payment Method: Payments will be made using Zelle® or Venmo, as specified by you during the offer acceptance process. We may add other payment methods in the future.
9.2 Payment Schedule: Payment will be initiated once we receive and verify the condition of the Device.
9.3 Payment Amount: The final payment amount may vary from the estimated price based on our evaluation.
10.1 Transfer of Ownership: By selling your Device, you agree to transfer ownership to us upon acceptance of the offer and receipt of payment.
10.2 Data: You are responsible for backing up and removing any personal data from the Device before shipping it to us.
11.1 We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. This policy is effective as of 2023-08-29.
12.1 If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at info@ebinusa.com.